Frequently Asked Questions
Everything you need to know about our premium leather goods.
What kind of leather do you use for your products?
We exclusively use 100% full-grain leather, the highest quality grade available, ensuring that every piece develops a unique patina over time and lasts for decades.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day window for returns or exchanges. Items must be in their original, unused condition with all tags attached to qualify for a full refund.
How should I care for my leather items?
To maintain the longevity of your leather, we recommend applying a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or moisture.
Do you offer a warranty on your products?
Yes, all Leatherman products come with a lifetime warranty covering any defects in materials or craftsmanship under normal use.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.